Privacy Policy

Last Updated: Feb 10th, 2025

Miss Guided LX is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.missguidedlx.com. By using our website, you agree to the practices described in this policy.

1. Data Controller

Miss Guided LX, based in Lisbon, Portugal, is the Data Controller responsible for the processing of your personal data. For any inquiries, you can contact us at:

  • Email: annelegarth@gmail.com

  • Phone: +351 960048541

2. What Personal Data We Collect

We may collect the following personal data when you use our website or services:

  • Identity Data: Name, surname, and nationality.

  • Contact Data: Email address, phone number.

  • Payment Information: If you make a purchase, we collect billing details but do not store credit card information (processed by secure third-party payment providers).

  • Booking Information: Tour preferences, date, and special requests.

  • Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy).

3. How We Use Your Data

We collect and use your data for the following purposes:

  • To process tour bookings and payments.

  • To communicate with you regarding your booking or inquiries.

  • To improve our website and services.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: When you book a tour with us.

  • Legitimate Interest: To enhance user experience and respond to inquiries.

  • Legal Obligation: Compliance with tax and financial regulations.

  • Consent: When you subscribe to our newsletter or accept cookies.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Legal and financial data may be retained longer as required by law.

6. Sharing Your Data

We do not sell or rent your data. However, we may share it with:

  • Third-party payment processors.

  • Business partners assisting in tour operations.

  • Legal authorities if required by law.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Rectify incorrect or incomplete data.

  • Erase your data (in certain circumstances).

  • Restrict or object to data processing.

  • Data Portability to transfer your data.

  • Withdraw consent where applicable.

  • You can exercise your rights by contacting us.

8. Cookies

We use cookies to enhance user experience.

9. Security Measures

We implement security measures to protect your data from unauthorized access, but no system is 100% secure. Please ensure you use strong passwords and keep your information secure.

10. Changes to This Privacy Policy

We may update this policy periodically. Any significant changes will be notified on our website.

For any questions, please contact us here.